Your choice to receive messages

When you actively opt in, you agree that SmilesHQ may send you SMS messages about your Invisalign enquiry, screening, appointment arrangements and related follow-up. Consent to SMS is optional and is not a condition of receiving dental care or purchasing any product or service.

Message frequency and charges

Message frequency varies according to your enquiry and appointment journey. Message and data rates may apply under your mobile plan. Carriers are not liable for delayed or undelivered messages.

How to opt out or get help

Reply STOP at any time to stop SMS messages. Reply HELP for help, or call SmilesHQ on (02) 4062 0705. After you opt out, we may send one final message confirming your request.

Privacy and appropriate use

We use your contact details to respond to your enquiry and manage your requested follow-up. We do not sell your mobile information, and we do not share SMS consent with third parties or affiliates for their own marketing. Please do not send urgent or highly sensitive health information by SMS. For an emergency, call 000.

See our SMS Privacy Notice and the practice's Privacy Policy for more information.

Updates to these terms

We may update these terms when our communication practices or legal obligations change. The current version will remain available on this page.